Beauty Coach 100 PPT - Arc Canal Walk

Centurion Park, South Africa · Posted 2 days ago

Job details

Location: Centurion Park, South Africa

Description

Beauty Coach 100 PPT - Arc Canal Walk, Cape Town Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms. Do you want to help write the next chapter of our story? Main Job Responsibilities The Beauty Coach is an ambassador of the brand's uniqueness. A key part of this role is educating customers on Clarins "unlimited" philosophy. Delivering excellent customer care- listening to & understanding customer concerns- and participates to Clarins "unlimited" customers' attention. Giving personalised beauty advice ensures that each customer feels valued and unique and executing counter events- maximizing new launches and establishing customer loyalty. 1) Delivering the best Clarins CARE Selling Ceremony • Lead the consultation and personalize the beauty rituals • Demonstrate the products in line with the Clarins protocols • Offer cross-sell and cross-sampling • Handle product objections 2) Knowing and managing your customer • Systematically collect and record and maintain accurate customers' data information- observing confidentiality • Support any CRM activities decided at store level 3) Knowing your offer • Deliver products combination and product alternative proposals • Remain informed of brand information and share the relevant information with customers 4) New Customer Recruitment • Customer data information collection • Follow beauty trends and competitors' news • Share the brand's 360° presence- promoting brand's social media and e-commerce availability 5) Driving business performance • Understand sales KPI's • Report daily sales • Daily Admin Function (tracking- monitoring- planning & reporting) 6) Ensuring operations excellence • Apply everyday grooming- styling standards and guidelines- Clarins uniform to be worn at all times (hair- uniform- nails- make-up look- e-attitude)- maintain a high level of personal hygiene • Execute POS process and correctly 7) Ensuring POS attractiveness • Participate to POS administration and ensure a high standard of hygiene • Execute merchandising guidelines in the store • Maintain optimum level of stocks- testers- samples and disposable sales tools • Contribute to the perfect execution of launches If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. About Clarins Group A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws. Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive. This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024 and Forbes' World’s Best Employers 2024. To learn more about our group and our commitments to people, visit www.groupeclarins.com . Equal opportunity employer We believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

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CLARINS (Clarins Group) is hiring for 90 positions in 12 countries. View all its openings

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